Terms & Conditions

Welcome to Techvision AV Ltd. To access or use our website, you agree to the terms and conditions set out below. Read them carefully as they detail what you can expect from us and what we expect from you in return when using our services.

1. Who We Are

Techvision AV Ltd is an online business providing a variety of electric domestic appliances. Our registered email for customers’ inquiries is [email protected].

2. Placing Orders

• We sell our products exclusively through the website.
• We do accept cash on delivery; no other forms of payment are available.
• After making an order, you will receive an email with your order details.

3. Warranty for Products

• Every product comes with a user manual containing detailed information about the warranty offered.
• If any queries related to the warranty arise, you can refer to the user manual that accompanies each product.

4. Returns and Refunds

• You can return the product if it is faulty, damaged, or not working as expected upon arrival.
• Customers must notify our support team within 48 hours of delivery via email at [email protected] by phone.
• Refunds will only be processed if the product is confirmed to be defective.
• The item must be returned in its original packaging with all accessories.

5. Use of Our Website

• You cannot use our website for any illegal purposes.
• Copyright: All copyrights of the products, text, images, and descriptions are held by Techvision AV Ltd and cannot be copied without its permission.
• We do our best to ensure all product information, descriptions, and details are correct, but we cannot guarantee that all the information is completely free of mistakes.

6. Limitation of Liability

• We shall not be liable for any indirect damages arising out of the use of our product.
• Any changes to the products, once a sale has been completed, will automatically render any existing warranty and return options null and void.

7. Privacy and Data Protection

• We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
• We only use customer information to process orders and do not share customer details without a customer’s consent.

8. Changes to Terms

• Techvision AV Ltd may change these terms at any time.
• Any changes will be posted on this page, and continued use of our services shall be deemed to be acceptance of the changed terms.

For any inquiries, please reach out to us at [email protected].