Privacy Policy

At Techvision AV Ltd, we have the highest regard and confidence in your browser when you look through our website or at our electrical appliances on the site. Below is the privacy policy managing our collection of personal details in a respectably transparent and simple manner.

Who We Are

We are Techvision AV Ltd, providing online electric domestic appliances. The website caters to its customers in England. We adhere to the UK GDPR and the Data Protection Act 2018, as we are sure you will see that we use your details responsibly. Please reach out to [email protected] if you need to get in touch with us concerning any matter.

What Data We Collect

The following may be collected when you visit and use our website:

• Your name, email address and delivery address if you place orders with us
• Payment-related information. This is processed securely by third-party processors
• Website usage statistics using cookies (see our Cookies Policy for more details)
• Messages or other communications you send to us

How We Use Your Information

We only use your information to:

• Process orders and deliver them
• Improve your experience on our website
• Answering questions or queries
• Adhere to the legal requirements if required

We only follow legal requirements when we do this. We never sell your details to anyone. Some data may be shared with trusted partners (like delivery services) to complete your orders smoothly.

Your Rights

Under UK GDPR, you have the right to:

• Know what data we hold about you
• Request corrections or updates
• Ask for deletion where applicable
• Object to certain uses of your data
• Receive a copy of your information in a standard format

If you have further requests, kindly contact us at [email protected].

Your Information Protection

We do our best to protect your personal information. We do not claim that the online system is completely fool-proof. We use encryption and security measures to minimize risks.

Changes to This Policy

We may change this policy from time to time in accordance with new legislation or best practices. Any major changes will be published here.

For all inquiries on how we process your information, don’t hesitate to reach us at [email protected]. Your trust is something precious; we are dedicated to being simple and transparent.